PRIVACY POLICY 1. INTRODUCTION This privacy notice provides you with details of how we collect and process your personal data. We do not collect any personal data about visitors to this website called www.bubblesofh.com. If you have any questions about data being held by “Bubbles” the balloon people please contact our Data Protection Officer as stated below. DPO Contact Details: Our full details are: Full name of legal entity: Bubbles Data Protection Officer: Derek Kemp Email address: Bubblesofh@gmail.com Postal address: 4, Rookery Row, The Green, West Farleigh, Maidstone, Kent ME15 0NW Telephone number: +44 (0) 1622 815666 2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT Personal data means any information capable of identifying an individual. It does not include anonymised data.  We may process the following categories of personal data about you: Communication Data that includes any communication that you send to us whether that be through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims. Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and payment method. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract. User Data We do not collect any user data from www.bubblesofh.com. Technical Data that includes data about your use of our website and online services such as your IP address, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, we do not advertise our services to anyone. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.  Marketing  We do not actively market our business other than an occasional Wedding Show, therefore we have no need to collect customer data for this purpose. Sensitive Data We do NOT collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences. Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don't provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time. We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at bubblesofh@gmail.com. In case we need to use your details for an unrelated new purpose we will request your consent and explain the legal grounds for processing. 4. MARKETING COMMUNICATIONS We will not use any personal data collected from you in the course of doing business with you as a marketing communication. We will not share your personal data with any third party for any purposes without your express consent. 5. DISCLOSURES OF YOUR PERSONAL DATA We may have to share your personal data with the parties set out below: Professional advisers including lawyers, bankers, auditors and insurers. Government bodies that require us to report processing activities. Third parties to whom we sell, transfer, or merge parts of our business or our assets. We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions. 6. INTERNATIONAL TRANSFERS We do not carry out any International Transfers 7. DATA SECURITY We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential. We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
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